The CRM module, allows you to efficiently work out your commercial connections, optimizing the customer service process, technical support, customer loyalty, management of internal task/functions.
To access the CRM module, click on the third icon on the upper left side. You will see that it is subdivide by sub-modules such as:
- CRM Options
- My Pending and Reports
The CRM module, has a dashboard which provides a summary and/or status of all operations or pending tasks to be performed, such as: Tasks, cases, events, sales opportunities and calendar.